The
report titled “Vietnam Facility Management Market Outlook to 2023 -
By Single, Bundled and Integrated Services; By Soft Services (Housekeeping,
Security, Landscaping and Others) and Hard Services (Electromechanical
Services, Operations and Maintenance Services, Fire Safety and Security
Systems), By End User Sectors (Commercial, Industrial, Hospitality,
Residential, Infrastructure and Others)” covers introduction
on Vietnam Facility Management market, business acquisition process vendor selection
process, trends and developments, issues and challenges, SWOT analysis,
competitive landscape and government regulations. The report concludes with
market projection and analyst recommendations highlighting the major
opportunities and cautions.
Market Overview
Vietnam Facility
Management market is at a growing stage. The industry revenue has increased at
a positive CAGR of over 5% during the period 2013-2018. This growth was
supported by higher FDI inflows in the economy, public sector outsourcing, cost control measures, greater demand from end
user sectors (such as commercial, industrial and others), rapid urbanization
and technological advances, along with rising demand for commercial and
residential spaces in the country, wherein market players catered to the needs
of the clients for both hard and soft services. The customers in the market are
highly price sensitive and a lack of awareness about the importance of facility
management services has resulted in low penetration of these services.
Integrated
Facility management market is relatively at a growing stage in the country and
its popularity has grown in outsourcing of services and an aim to achieve cost
and operational efficiency, for both clients and vendors. Facility management
services are used by both local companies and MNCs in the country. However, the
local companies usually prefer single or bundled services due to their small
scale of operations whereas the MNCs prefer integrated facility management (IFM)
services in Vietnam.
By Soft Services and Hard Services: Soft services dominated the market in Vietnam in terms of
generating revenue in 2018. The development in sectors such as real estate, greater
demand for retail & commercial spaces, increase in foreign direct
investment and an increase in commercial activities has amplified the demand
for soft services in the country owing to rise in need for cleaning and
security services. On the other hand, hard services accounted the remaining revenue
share in facility management market.
By Type of Services: Bundled
services contributed a major share in terms of generating revenues for the
industry in 2018. Bundled services are largely demanded by retail and
commercial private sectors. This was followed by Single and integrated
services.
By End User Sectors: Commercial
sector contributed the highest revenue share in the overall facility management
industry in Vietnam in 2018. This was followed by the industrial, hospitality,
residential, infrastructure and other sectors respectively. Infrastructure
sector was largely driven by government expenditure on maintaining and
developing roadways, rails and airports.
By Personnel Type: The
facility management market in Vietnam in 2018 was dominated by services which
were provided through in-house labor to the other companies in the market. It
accounted more than half share in total revenue in the FM market, the remaining
share accounted by outsourced personnel.
By Soft Services (Housekeeping, Security,
Landscaping and others): Housekeeping services
was the largest contributor to the soft services industry in 2018 followed by
Security Services, landscaping and other soft services including property
services, mail delivery services and other services. Growth in residential,
commercial and retail spaces has led to increase in demand for cleaning
services in the country.
By Hard Services (Electromechanical services, Operations and
Maintenance Services, Fire Safety and Security Systems): Electromechanical services (including HVAC) have dominated
the hard services market in Vietnam followed by operational and maintenance
services and fire safety and security systems during 2018 in terms of revenue.
Electromechanical services has the highest share resulting from implementation
of better technology and a growing demand for FM services from industrial
sector where complex machinery and critical installations need to be services.
Competitive Landscape
The Vietnamese
Facility Management services market is moderately concentrated in nature. JLL
is the market leader and has the highest market share in the Facility
Management market in Vietnam on the basis of revenue in 2018. This was followed
by CBRE, RCR Resolve FM Vietnam, Sodexo, Aden, Atalian and others. These market
players compete on the basis of price of services, quality and knowledge of
services, track record and past history within the industry and sectors
serviced, skilled workforce, and established client relationships.
In future, it is anticipated that Vietnam facility management
industry revenue will increase at a positive CAGR during the period 2018 – 2023E.
In Vietnam, it is expected that the demand for both soft and hard services will
be augmented largely due to growth in the Government outsourcing through Public
Private Partnerships (PPP) and Build operate transfer (BOT). Increasing demand
from multinational clients is likely to drive future demand for Integrated
Facility Management (IFM) services in Vietnam with industrial expansion, commercial
office buildings and infrastructure sector being the future penetration sectors
for IFM services. The growth in residential, retail, commercial, industrial and
infrastructure sectors’ spending will further increase the demand of FM
services.
Key Segments Covered:-
By Soft Services and Hard Services
Soft Services
Cleaning
services
Security
Services
Others
Hard Services
Electromechanical Services (including HVAC)
Operational and Maintenance Services
Fire Safety and Security Systems
By Type of Services:-
Single
Services
Bundled
Services
Integrated
Facility Services
By End User Sectors:-
Commercial
Sector
Residential
Sector
Retail
Sector
Industrial
Sector
Infrastructure
And Others
Key Target Audience:-
Facility
Management Companies
Real
Estate Construction Companies
Foreign
investors
Time Period Captured in the Report:-
Historical Period: 2013-2018
Forecast Period: 2018-2023E
Companies Covered:-
JLL
CBRE
RCR
Resolve FM Vietnam
Sodexo
Aden
Atalian
Savills
Aeon Delight
PMC
P.
Dussmann Co. Ltd.
Key Topics Covered in the Report:-
Executive
Summary
Research
Methodology
Introduction
on Vietnam Facility Management Market
Vietnam Facility
Management Market Size by Revenue (2013-2018)
Vietnam Facility
Management Market Segmentation
Vietnam Facility
Management Market Segmentation by Soft and Hard Services
Vietnam Facility
Management Market by type of services (Single Services, Bundled Services and
Integrated Services)
Vietnam Facility
Management Market by End User Sectors
Vietnam Facility
Management Market by Personnel Type
Trends
and Developments in the Facility Management Market
Issues
and Challenges in the Facility Management Market
Government
Regulations in Vietnam Facility Management Market
SWOT
Analysis of Vietnam Facility Management Market
Competitive
Scenario in Vietnam Facility Management Market
Shares
and Company Profiles of Major Players in the Market
Vendor
Selection Process in Vietnam Facility Management Market
Vietnam Facility
Management Market Future Outlook and Projections (2018-2023E)
Analyst
Recommendations in Vietnam Facility Management Market
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