According to study, “Global Community Software Market
Size study, by Type (On-Premises, Cloud-Based), by Application (Personal,
Enterprises, Others) and Regional Forecasts 2018-2025”
some of the major companies that are currently working in the global community
software market are Salesforce.com, Magentrix, Next Wave Connect, Zendesk, Cypher
eXo Platform, Worx, Telligent Systems, VeryConnect, MangoApps, Quip, Small
World Labs, Vanilla, Hivebrite, Socious, Higher Logic, Raklet, Answerbase, Webligo
Developments, Jostle, Yotpo, Forumbee, Jive, Yourmenmbership, Lithium
Communities, CMNTY Platform, Insightrix Communities, ONEsite, QuestionPro
Communities, AnswerCart, Toucan Tech, Chaordix, Zoho Connect, Kavi, Memeni, Adobe,
AnswerHub, Mobilize, VERINT, TidyHQ.
The community software
allows users to interact & share data. It is also known as social software which
is collaborated with software & groupware. It is generally connected with
individuals who are not actually located in the same place but instead work
mutually online. It assists businesses in managing, initiating, and computing
the efficiency of online communities in a crack to strive for continuous
improvement (for providing the most importance to the customer).
It offers many key advantages such as organic feedback increase in brand
awareness, providing a forum for discussion or the feedback regarding services
or the product growth followed by rise in the customer base, companies that can
easily be connected with customers, and rich data source can be obtained and so
on. Some of the major online community software platforms are XenFORO, bbPress,
vBulletin, Vanilla Forums and MyBB and many others.
Based on the
communities, the global community software market is segmented into Business to
consumer (B2C), internal business tools, Consumer to Consumer (C2C) and
Business to Business (B2B). B2C includes capabilities such as forums&
discussion boards, group or chapter management and branded blog or news. Internal
business tools which includes talent referral, employee directory, opinion
surveys & polls and wikis. The C2C segment includes private messaging,
member profiles and content management. The B2C segment includes document
sharing, product or service videos, business profiles and the sponsorship
tools.
Based on type of
deployment market is segmented into cloud-based and on-premises. Based on the
type, market is defined as private community software, public community
software and hybrid community software. Based on associated features, the
market is segmented into blog creation & management, media libraries,
content management, member management, gamification or the crowd-sourcing,
reporting & analytics and the event management many others. Based on the
services, market is segmented into website operations, educational/research
& training services, software development services, software management
services, associated online support services, technology management services
and other underserved communities. Based on the application, the market is segmented
into enterprises, personal and others.
The global community software
market is driven by the rising innovation in cloud-based service and increasing
adoption of the community software. However, one of the key hampering factors
of the market includes the data security & the privacy concern.
Globally, North American
region holds major market share in terms of value owing to the rise in the online
platform such as Fonteva for Associations, 360Alumni, NiceJob and others. In
upcoming years it is estimated that the global community software market to
grow at a fast pace owing to the increase in improvement for cloud based
technologies.
For more information on
the research report, refer to below link:
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Ankur Gupta, Head Marketing & Communications
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