·
Average
Order Size & Basket Size increased to AED 180-200 and 15-20 items
respectively in 2020 owing to corona pandemic.
·
Technological
development such as drone deliveries, warehouse automation and voice ordering
is anticipated to be adopted by service providers to enable quicker deliveries.
Impact of Covid-19: Companies witnessed a double digit growth across all essential product categories namely water, fresh fruits, vegetables, health & nutrition, cleaning, dishwashing & laundry products during the corona pandemic. Companies experienced a surge in average order size as customers were shopping in bulk. Average delivery time also increased to four to seven days. In order to fulfil the increased demand, companies expanded their delivery fleet by partnering with third party delivery companies to manage last-mile logistics. In addition to this, in Abu Dhabi and Dubai, companies partnered with taxi fleets to take care of door-to-door delivery.
Expanding Partnerships: It is anticipated that companies would be expanding
tie ups with suppliers & grocery stores, food delivery companies, e-wallet
companies to leverage their capabilities to fulfil customer orders.
Introduction of express delivery, regional expansion, diversification of
product portfolio, focus on achieving operational efficiency and establishment
of dark store are the future strategies adopted the companies.
Application of AI: Drone Technology, Voice Ordering, Artificial
Intelligence, Warehouse Automation is anticipated to drive the online grocery
delivery market in future. Incorporating AI in front end would enable the
company to create personalized shopping experience for the customer. Demand
prediction and consumer behaviour analysis is crucial to ensure sufficient
availability of products and to maintain minimum wastage.
According to the report by Ken Research titled “UAE Online Grocery Market Outlook to 2025- Market
Driven by Increasing Working Population, Introduction of Express Delivery and
Regional Expansion” the Online Grocery Delivery Market will be valued at AED 1.7 Billion by
the end of 2025. The market will witness growth owing to introduction of
subscription models & innovative strategies adopted by service provides.
Key
Segments Covered: -
By Region
Dubai
Abu
Dhabi
Other
Emirates
By Age Group
18-24
years
25-34
years
35-44
years
45+ years
By Product Category
Food
& Beverages
Household
Supplies
Beauty
and Health
Baby
and Kids
Fresh
Food
By Gender
Male
Gender
By Mode of Payment
Pre-Delivery
Online Payment
Card
on Delivery
Cash
on Delivery
Companies
Covered
Carrefour
Lulu
Hypermarket
Instashop
Kibsons
El
Grocer
Trolley.ae
Bawiq
Amazon
Noon
Farmbox
Bulkwhiz
Key Target Audience
Online
Grocery Delivery Companies
Supermarkets
& Hypermarkets
E-commerce
Companies
Food
Delivery Companies
Investors
Time Period Captured in the Report:-
Historical Period:
2016–2019
Forecast Period:
2020-2025
Key Topics Covered in the Report:-
Difference
between Online & Offline Grocery Shopping. Why Online Grocery is the Way
Forward?
Target
Addressable Audience
Supply
Ecosystem and Competition Parameters
Demand
Scenario, Target Customer and Factor Influencing Consumer Behavior
Technologies
Facilitating Online Grocery Delivery Industry
Upcoming
Technologies in Online Grocery Delivery Industry
Cross
Comparison of Operating Models (Marketplace, Pureplay and Omni-channel)
Revenue
Streams
Marketing
Strategies
Addressable
Gap in the Market and Possible Solutions
Emerging
Business Strategies
Best
Practices in Business
Seasonality
Trends
Covid-19
Impact on UAE Online Grocery Delivery Market (Impact on KPIs, Monthly Orders,
Impact on Consumer Behavior, What companies did to meet Excess Demand?)
Analyst Recommendations
For More Information on the Research Report,
refer to below links: –
UAE Online Grocery Delivery Industry Future
Related Reports by Ken Research: -
