Key Findings
- Expansion in internet services (~88.5% internet penetration in 2021) coupled with increasing demand for online logistics services have collectively given a boost to development of E-commerce shipments industry in Malaysia.
- Fulfilment Rate for E-commerce Orders in Malaysia to increase from 90.0% in 2021 to 93.0% in 2026 with more than 1.0 Bn orders accepted by the customers in 2026F
- Majority of the Large-scale E-commerce platforms such as Shopee and Lazada operate both on the basis of B2C and C2C models. Not only do they sell goods to customers themselves, but also let third parties sell their goods on their platforms.
Major Investment: In 2018, Alibaba invested $ 2 Billion in Lazada as part of the group’s ongoing effort to accelerate the region’s e-commerce development. In 2017, Zalora invested $ 4.2 Million in a regional e-fulfilment hub in Malaysia. Majority of the E-commerce logistics players mostly have their owned captive spaces but few players are still dependent on 3PL partners.
Emerging Technology: Several technological disruptions are expected to drive the in the e-commerce shipments industry in Malaysia. Technologies such as Machine Learning and Big Data Analytics can resolve the existing inefficiencies in the market. Smart logistics has resulted in 10% reduction in vehicle usage and 30.0% reduction in travel distances. 19.0% increase in operating margins has been witnessed by optimizing logistics using ML analytics.
Tax Incentives: The incentives under the Promotion of Investments Act 1986 (“PIA 1986”) are Pioneer Status - Tax exemption of 70% of the statutory income for a period of five years under the PIA 1986 and Investment Tax Allowance - ITA of 60% on the qualifying capital expenditure incurred within a period of five years. Digital free trade zone are also launched in Malaysia by the government to support efficient cross border trade with e-commerce as the priority sector.
The report titled “Malaysia E-Commerce Shipments Market Outlook to 2026F- Driven by Increasing Tech Savvy Millennials, Growing Demand for Faster Deliveries and Improving Logistics Infrastructure in the country” provides a comprehensive analysis of the potential of e-commerce and e-commerce logistics market in Malaysia. The report covers various aspects including the growth of E-Commerce industry, revenue generated from E-Commerce logistics players, its segmentations viz By B2C E-Commerce and C2C E-Commerce, By Sourcing and Delivery, By Volumetric Weight, By Delivery Period (Same Day delivery, Next day Delivery, More than 2 days), By Payment (Cash, E-wallet, Debit Card, Credit Card, QR Pay, Bank Transfer), business models, major trends and development, issues and challenges, technological advancements and competition analysis. The report concludes with market projections for future of the industry including forecasted industry size by revenue along with analyst recommendations and key market opportunities.
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Key Segments Covered
- By B2C and C2C E-Commerce
- B2C E-Commerce
- C2C E-Commerce
- Market Segmentation By Sourcing
- Klang Valley
- Johor
- Penang
- Other
- Market Segmentation by Delivery
- Klang Valley
- Penang
- Joho Bahru
- Sarawak
- Other States
- Market Segmentation by Volumetric Weight
- 0-1 KG
- 1-2 KG
- 2-5 KG
- 5-10 KG
- Greater than 10 KG
- Market Segmentation by Delivery
- Same Day delivery
- Next day Delivery
- More than 2 days
- Market Segmentation by Payment
- Cash
- E-wallet
- Debit Card
- Credit Card
- QR Pay
- Bank Transfer
E-Commerce Logistics Companies Covered
- City Link
- ABX Xpress
- POS Malaysia
- Skynet
- GD Express
- Xin Haw
- Ninja Van
- J&T Express Malaysia
- DHL e-commerce
- Shopee Express
- LEL (Lazada Express)
E-Commerce Marketplace Platform Covered
- Shopee
- Lazada
- Lelong.my
- Carousell Malaysia
- Zalora Malaysia
- E-bay Malaysia
Key Target Audience
- 3PL Logistics Companies
- Integrated Logistics Companies
- E-Commerce Marketplace Platform
- Retail Companies
- Logistics/Supply Chain Industry Associations
Time Period Captured in the Report:-
- Historical Period – 2016-2021
- Forecast Period – 2021-2026
For more information on the research report, refer to below link:
ABX Xpress Malaysia E-Commerce Market Revenue
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Ken Research
Ankur Gupta, Head Marketing & Communications
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