DHL holds 55% market share in the international express market. FedEx aims to support smaller & medium enterprises in various countries with personalized logistic solutions.
DHL Logistics in Australia started in 1972 with a small, inspiring team of 5 women employees. Currently it operates in more than 220 countries & territories worldwide cross-border pickup-and-delivery services through road transport & air. While FedEx is another global logistics company which established in 1989 which provides air cargo & other services to transfer shipments as quickly as possible with clearances.
Story Outline
- DHL has a strong market connect with Australian and other market traders as it holds a 55% market share in the international market. DHL’s target regions include New Zealand, Europe, UK & South East Asia.
- FedEx aims to support local economies in regions like the Middle East, East Africa & Australia with initiatives like biweekly flights between Singapore & Sydney. They focus on boosting air freight demand for small & medium enterprises in Southern Australia for faster delivery options
- Both DHL & FedEx leverage technology like robotics & automation to improve efficiency whereas FedEx uses SenseAware device for precise in-transit tracking.
- According to Ken Research, top logistics companies like Linfox & DHL have offices all around the country to facilitate smooth functioning.
1. FedEx & DHL Revolutionize Australian & Global Markets
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For DHL, New Zealand was the most targeted market was New Zealand with 67% of traders actively trading with this region. North America (57%), Europe (43%), the UK (42%) & South-East Asia have been top destinations. In the international express market, DHL holds a market share of 55% as it connects Australia with the rest of the world.
FedEx aims to support local economies in countries in the Middle East, East African & Australian regions. In 2021, they announced biweekly flights between Singapore & Sydney, located in Australia. Singapore stands as the fourth largest trading partner with Australia & largest two-way trading partner. In FY 2022, FedEx Express Shipment Volume in Singapore increased to 22 percent.
DHL has a stronger market share in connecting markets with other countries whereas FedEx aims to support local economies in various regions.
2. FedEx Boosts Air Freight, DHL Aims to Establish Road Dominance in Australia
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In their recent offerings, FedEx is playing a role towards increasing air freight demand for small, medium enterprises (SMEs) in Southern Australia region such as Barossa Valley, Adelaide Hills enjoy faster delivery. This increased capacity enabled one-day delivery to 130 additional pincodes, as they provide personalized solutions for SMEs.
This gateway specializes covers about 64,000 square meters. It is equipped with 435 metre conveyor belts & an automated sortation system which can sort 10,000 packages every hour.
DHL in Australia specializes in road freight in Australia. Lately, they have acquired Glen Cameron, another leading company offering road freight & contract logistics & they’re set to become a leading logistics firm in the country with a combined revenue of A$1 billion (690 million US Dollars).
According to Ken Research, companies in the Australian logistic market like Lindsay, Wiseway & FedEx have their own fleet size, which majorly includes trucks & trailers.
3. DHL and FedEx Embrace Robotics, Mobile Apps to Improve Customer Experience
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DHL Solutions had announced that they will be making $150 million investment towards warehouse robotics solutions & automations at Australian warehouses to support faster delivery, improve operational efficiency & reduce employee workload.
In addition to the investment, DHL has adopted digitalized mechanisms in their operations through their On-Demand Delivery Services tool, My DHL+ for shopping business via online app & DHL Express app to track & manage shipments.
On similar lines, FedEx has established a precise form of in-transit tracking device called SenseAware. This multi-sensor device can easily track your shipment from the moment it is packed to the time it is delivered. It tracks the current location, accurate temperature, light exposure, relative humidity etc. and the collaboration tools help in immediate issue resolution.
Both these logistic companies are making the best use of technology to make sure that the operational efficiency is maintained for a satisfactory consumer experience.
4. Comparing E-Commerce Solutions: DHL Logistics & FedEx International Connect Plus
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Through DHL Packet International & DHL Plus Packet International in Australia, these enable to reach customers worldwide by high-value & cost-effective shipment procedures for B2C section.
While FedEx hasn’t made major investments, they have similar systems when it comes to providing e-commerce solutions. Through FedEx International Connect Plus, you can choose competitive speed with attractive prices to meet the customers’ needs, along with API Integration, customer clearance & real time tracking for end-to-end visibility.
Conclusion
FedEx and DHL aim to revolutionize the Australian & global markets through their innovative approaches & investment in technology. DHL has established a strong market share by ensuring that local economies thrive in this region. Both companies are actively leveraging technology to improve operational efficiency & customer experience. With their strategic investments & advanced solutions, FedEx and DHL are poised to continue customer growth & delivering values to businesses.
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